XavaPro is sold as a license per developer seat. The Enterprise and Corporate editions include free upgrades to major, minor and maintenance releases for a full year from the purchase date. The Enterprise and Corporate editions include the full source code with permission to modify it. Corporate edition includes support via email and priority in bug resolution. All editions are royalty free with unlimited number of applications and deployments based on XavaPro.

Support conditions for Corporate edition

• You can send unlimited messages from an unique email account.
• You cannot open a new topic until the previous one would be closed.
• You cannot include more than one topic by message.
• We'll use private email.
• The response time will be 1 business day 90% of the time.
• The support includes OpenXava, XavaPro, Java, JPA and integration problems with Tomcat.
• The support does not include third party libraries (though their jars are included in OpenXava), integration with application servers or portals others than Tomcat, or problems related with your database.
• The support does not include writing or debugging code.
• The support does not include hotfixes.

Bug resolution priority for Corporate edition

When you report a bug we'll give it high priority so it will be fixed for the next maintenance version. We publish between 3 and 6 maintenance versions/year. We close a version a week before its publication.

Return policy

If you are not satisfied for any reason you may return the product for a full refund within 30 days, no questions asked.